Items Purchased at KIAVA Clothing parties and venues where the customer has the option to personally inspect and try on clothing prior to purchase will not be eligible for refund.
Items purchased from the clearance page are not eligible for return or exchange. All sales of items from the Clearance page are final. These items may not be returned for refund, store credit, or exchanged for other items.
Failure to properly wash, dry, and handle clothing may cause damage. Customer assumes full responsibility for any and all damage incurred while laundering, drying, treating, and using KIAVA Clothing.
To ensure your satisfaction and continued enjoyment of all KIAVA Clothing products, please wash items individually to avoid color transfer. Follow washing/drying instructions carefully and always avoid washing with articles of different colors together. Keep brightly colored and dark items away from other clothing and fabric when wet. Tumble dry, low heat for best results
All items are subject to inspection by KIAVA Clothing to ensure refund eligibility. Any items not in original condition will not be eligible for return, but will be sent back to the customer as is.